Privacy Policy

Collection of Information

When you use our Services we may collect or receive information about you.

Information You Provide Directly

You may provide information to us when you use our Services, including when you register with Nanoecart, search within or place orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include your name, email address, phone number, delivery address, and payment information and billing address used to complete the purchase transaction, and other information that may identify you. When you place an order through our Services we collect information related to that order, including the products or services purchased, and the date and time of the purchase and delivery.

Information We Collect Automatically

We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and Services. This information may include:

  • Information related to the device you use to access our Services;
  • The type of web browser and operating system you use to access our Services;
  • Your IP address;
  • The specific Nanoecart pages you visit, content you view, features you use and the date and time of your visits; and
  • Your search terms, the website you visited before you came to our Services, and other clickstream data.
  • The domain name of your Internet service provider;
  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • Merchant will not pass any debit/credit card details to third parties
  • Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Nanoecart.com cannot guarantee the security of any information that is disclosed online
  • The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

 

Use of Cookies

We use cookies, web beacons, pixels, and similar technologies (“Cookies”) to collect information and personalize your experience with our Services. Cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or provider’s system to recognize your browser and remember certain information. We use Cookies to improve your convenience, for example, to recognize you when you return to Nanoecart and to remember information you have already provided, such as items already in your order cart. We also use Cookies to collect information about your activities over time and across third party websites or other online services in order to deliver content and advertising tailored to your interests. You may disable the use of Cookies by modifying your browser settings. If you choose to disable cookies you may not be able to fully experience the interactive features of our Services.

Use of Information

We may use the information we collect or receive about you to:

  • Connect your orders to a Nanoecart and complete your deliveries;
  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
  • Complete your purchase transactions;
  • Contact you in connection with your orders and deliveries;
  • Contact you with promotional offerings or other communications that may be of interest to you;
  • Respond to your questions and assist with problems with our Services;
  • Improve the content and functionality of our Services;
  • Personalize the content and features you see when you visit our Services;
  • Serve advertisements tailored to your interests;
  • Help the Food Service Providers on our platform improve their offerings;
  • Better understand our users’ demographics, interests and behaviors;
  • Enhance other information we have about you to help us better understand you and determine your interests;
  • Provide recommendations to you;
  • Manage our everyday business needs, such as auditing, administration of our Services, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Service, or to comply with the law;
  • Calculate the total number of visitors to our Services and to each page or feature of our Services.

We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.

Location Information

When you use the Services, we may collect precise location data about the progress of your order from the Nanoecart website used. If you permit the Services to access location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect the precise location of your device when the Nanoecart website is running in the foreground or background of your laptop while we are processing your order. We may also derive your approximate location from your IP address. We use your location information to provide more accurate deliveries of your orders. You can choose whether to enable the location tracking feature through the settings on your device or Platform or when prompted by the Nanoecart Website. If you choose to disable the location feature, the Dasher will not receive precise location information from your device, which may compromise the accuracy of deliveries in some situations, for instance, if you are located in a large area, such as a park.

Sharing with Third Parties

To help us run our business, we may share your information, including your contact information, ratings, other information you provide directly, and information collected automatically, with entities that provide services to us, including third parties that provide payment processing, advertising services, web analytics, data processing, IT services, customer support and other services. To help provide you with a high quality delivery we also may share your information, including your personal information, with the independent contractor Dashers, who complete your requested deliveries. Similarly, we may share your name, phone number, order information, customer feedback and other information related to your orders with Nanoecart Trading Service Providers. We may also disclose aggregate, anonymous information to these third party service providers.

 

When Required By Law

We recognize that information related to your orders could contain private information. However, we may be required to disclose your information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity. We have developed a process that strikes a balance between protecting customer privacy and responding to valid law enforcement requests that can be found at https://www.nanoecart.com

Corporate Transactions

In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction.

Accessing and Correcting Your Personal Information

Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access and update your personal information via your Account profile. While we are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases through our Services for financial reporting and compliance reasons. In addition, because of the way we maintain certain services, after you delete certain information, we may temporarily retain backup copies of such information before it is permanently deleted.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Nanoecart may retain aggregate or anonymized data indefinitely.

Third Party Sites

Some of the functionality on our Services may be provided by third parties that are not affiliated with Nanoecart. These entities may collect or receive certain information about your use of our Services and your activities over time and across different websites, including through the use of cookies, web beacons, and similar technologies. For example, we use services like Google Analytics to help us see traffic patterns on Nanoecar.com. Nanoecart is not responsible for the privacy practices of these entities. In addition, our Services may contain links to other websites not operated or controlled by Nanoecart. Such websites are not under our control and we are not responsible for their privacy policies or practices. If you provide any personal information through any such third party website we recommend that you familiarize yourself with the privacy policies and practices of that third party.

Social Networking

You may choose to enable or log in to our Services via various online services, including social networking services like Facebook. Our Services also may enable you to access social networking services such as Facebook, Twitter, or Instagram (collectively, “Social Network”) directly or indirectly through our Services.

When you link a Social Network account to Nanoecart or log into our Services using your Social Network account, we may collect relevant information necessary to enable our Services to access that Social Network and your data contained within that Social Network. We also may share your information with the operator of that Social Network to facilitate or enhance delivery of that Social Network or other services to you. A Social Network may provide us with access to certain information that you have provided to them, and we will use, store, and disclose such information in accordance with this Privacy Statement. Additionally, a Social Network may collect personal information and information about your use of our Site or Services automatically. The manner, in which a Social Network collects, uses, stores, and discloses your information is governed by the policies of such third parties and Nanoecart shall have no liability or responsibility for the privacy practices or other actions of any Social Network that may be enabled within our Services.

You may also have the option of posting your activities on our Services and other content to a Social Network when you access content through our Services. For example, you may post to Facebook that you placed an order with Nanoecart. Keep in mind that your activity on a Social Network is governed by that Social Network and not by Nanoecart, and may be visible or accessible to the public.

Your Choices

If you are a registered Nanoecart user you may access, modify, or delete your personal information by logging into our Site using your username and password and visiting the “Account” page. You may disable our ability to use cookies by using the cookie controls in your web browser (see “Use of Cookies” section above).

If we send you marketing emails about services that may interest you, each email will contain instructions permitting you to “opt-out” of receiving future marketing or other communications.

You may also contact us at contact@nanoecart.com to access, modify or request deletion of your personal information.

Security

Nanoecart has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. However, no online activity is ever fully secure or error-free. Therefore, Nanoecart does not guarantee that your personal information is absolutely secure. Please keep this in mind when disclosing any personal information or other information to Nanoecart.

You are responsible for safeguarding your username and password.

Changes to This Privacy Statement

Our Services may change from time to time. As a result, we reserve the right to update or modify this Privacy Statement at any time and from time to time without prior notice. If we make any material changes to the way we use or disclose your personal information, we will notify you by email, at the email address you have provided to us. If you object to any changes you must cease using our Services. Please review this Privacy Statement periodically by visiting this webpage. This Privacy Statement was last updated on the date indicated at the top of this page. Your continued use of our Services after any changes or revisions to this Privacy Statement indicates your agreement to the terms of the revised Privacy Statement.