Delivery Policy

Your time is important and we don't want to keep you waiting! To serve you as best as we can, Nanoecart has its own courier service to make sure you get your orders immediately. Delivery of the Products shall be made to the address you specify in your by Nanoecart (or its agents) on behalf of Admin.

www.nanoecart.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Delivery timeframe: You acknowledge that delivery of the Products is subject to availability of the Products. Seller will make every reasonable effort to deliver the Product to you within the delivery timeframe stated on the relevant page on which the Product is listed, but you acknowledge that while stock information on the Platform is updated regularly, it is possible that in some instances a Product may become unavailable between updates. All delivery timeframes given are estimates only and delays can occur. If the delivery of your Product is delayed Seller will inform you accordingly via e-mail and your Product will be dispatched as soon as it becomes available to Seller. The time for delivery shall not be of the essence, and Seller (nor any of its agents) shall not be liable for any delay in delivery whatsoever caused.

Domestic delivery (within UAE & GCC)
  • Once the purchase is made on the website, a message is triggered to the respective supplier (to arrange for the material)
  • The website owner will also receive a message regarding the purchase transaction
  • Simultaneously, a message regarding the purchase (suppliers details, address from where the shipment needs to be picked up) and the buyers details (the delivery location) would be triggered to the logistics partner
  • Logistics partner – upon receiving the details will arrange for collection of the shipment from the said suppliers location and process the shipment through the logistic channels (either by consolidation or courier) to arrive at the buyers preferred point of delivery.
  • Delivery time would depending on location of the supplier and buyer.
  • UAE Deliveries

    Once your order is processed, we deliver within 24-48 working hours across the UAE for FREE for all orders above AED 100. Deliveries are done between 9:00am and 8:00pm Saturday-Thursday. We always endeavor to deliver on time but sometimes delays are inevitable and we will notify you of the same beforehand. All deliveries are subject to stock availability.

    GCC Deliveries

    We use Aramex, DHL, SMSA, and TNT as our courier partners for GCC deliveries. Based on the shipping country, the delivery time may change, however, most orders are delivered within 3-5 working days. A shipping quote is provided once all address details are given during checkout. While this quote is accurate almost all the time, we reserve the right to amend this based on the size and weight of the actual shipment. If there is any difference in the shipping quote, customers are informed about it before the order is processed. Customers have a chance to amend/cancel the order as required before the order is dispatched from our warehouse.

    Nanoecart.com reserves the right to ship your order by means of air and land depending on the most easiest and fastest way possible to deliver your order. Such cases vary depending on the country of destination's requirements, customs, and more.

    All items are dispatched the same/next day from our warehouses after the order is processed.

    Aramex Shop and Ship

    We accept Aramex Shop and Ship addresses during checkout. Delivery is made to the local Aramex office with your SnS details. Aramex bills you for their charges directly.

    Payment:
  • Payment could either be advance payment (for the product and shipping/delivery) or could be Cash on Delivery.
  • If it is Cash on delivery, the payment could either be collected through card vending machine or by hard cash (the process needs to be worked out)
  • Delivery via COD (Cash on Delivery)

    We offer Cash on delivery payment option for almost all items (Minimum order AED 99). Order placed via COD may take 1-2 working days longer than the paid orders. We deliver your orders right at your doorsteps!

    CARD ON DELIVERY

    Buyer can make the payment using their debit or credit card at the time of delivery. This option is currently available for Dubai and Sharjah only.

    Online Payment

    Nanoecart.com accepts a variety of secure and trusted payment methods that vary depending on your country of residence. The standard available methods are; Cash on Delivery (CoD), Card on Delivery for offline payments, MasterCard, and Visa. We strive that your shopping experience is completely secured. This way you can be sure that your financial information is safe and you can make a secure transaction without any worries.

    Credit Cards

    Nanoecart.com, as previously mentioned, accepts PayPal, Visa and MasterCard. Just enter your card number via our secure server, which encrypts all submitted information. 
    *For credit cards denominated in a supported currency other than your local currency, your bank or credit card company may charge fees according to the conversion rate applicable in that region.

    General Shipping Information

    In-stock Merchandise

    Is usually processed and shipped within 2 business days if you choose Standard shipping. Orders placed with Premium or Express shipping before 5pm ET will be shipped the next business day.

    Backorders

    If the merchandise you have selected is currently not in stock we will give you an expected shipping time at checkout or by a follow-up email.

    Multiple Shipments

    The merchandise you order may be filled from several locations and so items may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

    You will be charged for each shipment separately when it ships. The total charges for all the shipments will equal to the total for the entire order.